AtomX capabilities are right at the heart of our strategy

to improve Crew welfare and Guest experience

VP of Strategy & Technology, A Global Cruise Line

Cruise Lines

A marketplace for Guests, Crew & Partners

The ever-changing customer expectations for on-board services, shore excursions and digital connectivity poses a significant challenge for Crew and Cruise liners. You get it right and you may get to keep the customer for life.

We offer focussed solutions for Guest, Crew and Partners, to enable better customer experience, higher crew productivity & a partner ecosystem for ancillary revenue streams

Personalised

Guest Experience &

Smart wallet share

Crew Automation & Collaboration for higher Productivity

Partner integration & real time promotion for Ancillary Revenue

Let us show how you can better engage your Guests, Crew and Partners to drive 
multi-fold Revenue and Productivity gains.

"We love when everything fits together so well"- A unique set of solutions purpose built for Cruise Lines's three key stakeholders: Guests, Crew & Partners. 

Seamless user experience, delivered through a common underlying platform, with an ability to unlock capabilities at Speed

Why AtomX?

GUESTS

  • A personal Digital concierge to "talk" to your Bill  / Folio, Program, Menu & Travel desk

  • Real time personalised e-Commerce products & promotions from on-board & Shoreside partners

  • Optimised (70%) internet connectivity manager  including triggers & thresholds

  • P2P chat on local wifi & Ship-Shore scenarios

Enhancing customer experience, whilst achieving multi-million gain in on-board Revenue & Crew productivity

CREW

  • Communication & Collaboration: Ship / Ship - Shore. Create private secured channels for specific groups

  • Automated health check for Performance, Health, Safety, Environment, Security and Other vessel parameters

  • Work flow automation like Crew rotation, HR / Finance policy roll outs, including scheduling capabilities

Driving Crew welfare and well-being through Automation & instant collaboration capabilities

PARTNERS

  • Push latest products & promotions in real time from on-board (wifi) & Shoreside (internet)

  • Personalised partner portal to manage products and promotions

  • Analytics & insights of product & promotion performance

Boosting on-board revenue by integrating on-board & Shoreside retailers at the "point of conversation"

 
 
 

CASE STUDIES

Global Navigation Systems (GNS Worldwide)

"Deliver a 40% cost efficient (as compared to any other available solution) and  fully branded Shore to Ship voice calling service, fueling adoption and customer take up"