“AtomX capabilities are right at the heart of our strategy
to improve Crew welfare and Guest experience”
VP of Strategy & Technology, A Global Cruise Line
Cruise Lines
A marketplace for Guests, Crew & Partners
The ever-changing customer expectations for on-board services, shore excursions and digital connectivity poses a significant challenge for Crew and Cruise liners. You get it right and you may get to keep the customer for life.
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We offer focussed solutions for Guest, Crew and Partners, to enable better customer experience, higher crew productivity & a partner ecosystem for ancillary revenue streams
Personalised
Guest Experience &
Smart wallet share
Crew Automation & Collaboration for higher Productivity
Partner integration & real time promotion for Ancillary Revenue
Let us show how you can better engage your Guests, Crew and Partners to drive
multi-fold Revenue and Productivity gains.
"We love when everything fits together so well"- A unique set of solutions purpose built for Cruise Lines's three key stakeholders: Guests, Crew & Partners.
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Seamless user experience, delivered through a common underlying platform, with an ability to unlock capabilities at Speed.
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Why AtomX?
GUESTS
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A personal Digital concierge to "talk" to your Bill / Folio, Program, Menu & Travel desk
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Real time personalised e-Commerce products & promotions from on-board & Shoreside partners
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Optimised (70%) internet connectivity manager including triggers & thresholds
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P2P chat on local wifi & Ship-Shore scenarios
Enhancing customer experience, whilst achieving multi-million gain in on-board Revenue & Crew productivity
CREW
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Communication & Collaboration: Ship / Ship - Shore. Create private secured channels for specific groups
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Automated health check for Performance, Health, Safety, Environment, Security and Other vessel parameters
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Work flow automation like Crew rotation, HR / Finance policy roll outs, including scheduling capabilities
Driving Crew welfare and well-being through Automation & instant collaboration capabilities
PARTNERS
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Push latest products & promotions in real time from on-board (wifi) & Shoreside (internet)
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Personalised partner portal to manage products and promotions
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Analytics & insights of product & promotion performance
Boosting on-board revenue by integrating on-board & Shoreside retailers at the "point of conversation"
CASE STUDIES: Creating AI solutions
that deliver business outcomes
In the world of Digital, our mission is to empower ambitious leaders to leverage Artificial Intelligence to achieve real business outcomes, at Speed & with Certainty. Solutions that just make sense.
