“AtomX capabilities are right at the heart of our strategy
to improve Crew welfare and Guest experience”
VP of Strategy & Technology, A Global Cruise Line
Cruise Lines
A marketplace for Guests, Crew & Partners
The ever-changing customer expectations for on-board services, shore excursions and digital connectivity poses a significant challenge for Crew and Cruise liners. You get it right and you may get to keep the customer for life.
We offer focussed solutions for Guest, Crew and Partners, to enable better customer experience, higher crew productivity & a partner ecosystem for ancillary revenue streams
Personalised
Guest Experience &
Smart wallet share
Crew Automation & Collaboration for higher Productivity
Partner integration & real time promotion for Ancillary Revenue
Let us show how you can better engage your Guests, Crew and Partners to drive
multi-fold Revenue and Productivity gains.
"We love when everything fits together so well"- A unique set of solutions purpose built for Cruise Lines's three key stakeholders: Guests, Crew & Partners.
Seamless user experience, delivered through a common underlying platform, with an ability to unlock capabilities at Speed.
Why AtomX?
GUESTS
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A personal Digital concierge to "talk" to your Bill / Folio, Program, Menu & Travel desk
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Real time personalised e-Commerce products & promotions from on-board & Shoreside partners
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Optimised (70%) internet connectivity manager including triggers & thresholds
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P2P chat on local wifi & Ship-Shore scenarios
Enhancing customer experience, whilst achieving multi-million gain in on-board Revenue & Crew productivity
CREW
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Communication & Collaboration: Ship / Ship - Shore. Create private secured channels for specific groups
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Automated health check for Performance, Health, Safety, Environment, Security and Other vessel parameters
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Work flow automation like Crew rotation, HR / Finance policy roll outs, including scheduling capabilities
Driving Crew welfare and well-being through Automation & instant collaboration capabilities
PARTNERS
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Push latest products & promotions in real time from on-board (wifi) & Shoreside (internet)
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Personalised partner portal to manage products and promotions
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Analytics & insights of product & promotion performance
Boosting on-board revenue by integrating on-board & Shoreside retailers at the "point of conversation"
CASE STUDIES: Creating AI solutions
that deliver business outcomes
In the world of Digital, our mission is to empower ambitious leaders to leverage Artificial Intelligence to achieve real business outcomes, at Speed & with Certainty. Solutions that just make sense.
