Reach your Customers instantly and proactively
across web, mobile, social & messaging platforms
Live Chat & AI Chatbots
"Very impressed with AtomX's core capability and approach to bring solutions at Speed.
Clear differentiator"
Managing Director, A European Accounting Company
Customer Connect 2.0
Provide your customers instant real time support, in their channel of choice and achieve high conversion & retention.
Live Chat
Rapid Automation & Scaling, by leveraging our intelligent Chatbot ecosystem across channels including Website, Mobile & Social
AI Chatbots
Predictive Analytics and Insights to personalise customer engagement, improve operational efficiency & enhance sales conversion
Live, Predictive analytics
Why AtomX?
In a busy marketplace, we offer a "no nonsense" solution, that just works. Keeps you connected with your customers, drives business objectives & has no hidden "additional" costs.
1
Simple
Easy to understand and onboard
2
Speedy
Get ready in hours not weeks
3
Smart
Intelligent analytics driving continuous KPI improvement
AtomX - Live Chat
An enterprise grade live chat solution connecting customers on your website, mobile app & social channels in real time & in an omni-channel way, driving real business outcomes like sales conversions & customer satisfaction, by leveraging an integrated platform capability including real time analytics, productivity tools & a unified agent console.
Powering an always on Customer Connect.
An Omni-Channel Experience
-
Meet your customers where they are
-
Connect proactively
-
Increase agent productivity
-
Gain valuable customer & agent insight
Be in front of your customers, anytime, anywhere
AtomX enables Live Chat to you website and mobile app so you can Connect with your customers like never before, with ZERO spend
AtomX - AI Chatbots
Connect with your customers at all times in an
intelligent & automated way?
Extending the human element with artificial intelligence
-
Instant resolution of customer queries
-
24 X 7 customer connect
-
Wow customers with relevant videos & content
-
Focused user journeys for sales conversions & higher CSAT
Always on, intelligent conversations
Perfect balance of Human element
Transformed Customer Experience
Provide a prompt & consistent
experience across web, mobile, messaging & social channels
An AI first approach, that perfectly balances human touch, is scalable & secure
CASE STUDIES: Delivering focused customer connect solutions to achieve business objectives
In the world of Digital, our mission is to leverage AI led Customer Engagement solutions, in order to achieve measured, real business outcomes. Our customer experience experts help you select the most suitable live chat & chatbot solutions for your business.
AI Automation & Customer Engagement
